Technical Project Manager
Chicago, IL

Job Description

Technical Project Manager

Vail Systems Company Profile

The human voice is capable of conveying nuances and meaning that just can't be expressed through clicks and text messages. And for that reason, voice interactions have always had a special power to shape our perceptions and experiences. At Vail, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Our experts work with Fortune 500 companies to help them serve their customers more efficiently and effectively through the use of various voice technologies. From basic network services, to state-of-the-art IP telephony, to cutting edge real-time analytics, Vail technology makes millions of voice interactions better every day.

Technical Project Manager

Our Project Management team is looking for an enthusiastic and driven Technical Project Manager who has the ability to balance both technical and soft skills to deliver multiple Telecom/IT Software Development projects on-time and within budget

What you can expect to be doing:

* Manage the entire project development life cycle from requirements to deployment to ensure timely deliverables, project success, and quality
* Identify potential issues and risks and work collaboratively to resolve them
* Implement best practices and proven methodologies for managing projects, including lessons learned from previous projects
* Manage internal and external customer relationships and expectations through negotiation and partnering
* Document all project artifacts and ensure that they are complete, organized, and stored appropriately
* Actively learn and understand our proprietary voice technology
* Take a leadership role in empowering and motivating team members to do their best work
* Communicate frequently with team members and stakeholders on status

To be considered for this position, you must have:

* Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience


* 3-5 years' experience managing projects in a technical environment as a Technical Project Manager or Lead Engineer
* Experience in directly interacting with internal and external customers
* Proven ability to manage multiple projects in a deadline-driven environment
* Hands-on software development experience with the ability to identify inter-dependencies
* Understand technical vision and communicate it effectively to technical and non-technical parties
* Ability to think strategically and exercise sound judgment when troubleshooting problems
* Passionate about team dynamics, process efficiency, and project success

Ideally you will also be able to demonstrate:

* Telecom knowledge or work experience
* Experience managing teams with Agile processes
* Experience with JIRA and Confluence

What we are offering:

* Comprehensive benefits package including health, dental, vision, disability, and life insurance
* 401(k) with company match
* Pre-taxed medical and commuter benefits
* Flexible work schedule
* Health club membership
* Company sports teams
* Knowledge sharing events such as book clubs, lightning talks, brown bag lunches, and seminars
* Tight-knit and collaborative culture